Return & Exchange Policy V.2
Last updated May 22, 2025
RETURNS & EXCHANGES
We want you to love your purchase — but if something’s not quite right, you have 30 days to return or exchange your item. To be eligible, all items must be unworn, unused, with original tags attached and in the original packaging, along with a receipt or proof of purchase.
RETURN PROCESS
- To initiate a return or an exchange, please click the link below.
Start My Return/Exchange
2. Carefully place the items and all packaging we provided in a box, and ship to:
Lejon Leather Goods
Attention: Returns & Exchanges Department
1229 Railroad Street,
Corona, CA 92882
Please be sure to save your tracking number. We are not responsible for the cost shipping back to us or the lost packages.
SHIPPING COSTS
If you are asking for an exchange of an item, we will split the cost of shipping. You are responsible for paying all shipping costs associated with exchange or returning the item. We will cover the cost of the shipping exchange item back to you once per order. Any additional shipping exchanges for the same order will be paid by customer. PLEASE BE SURE THAT THE CORRECT SIZE REQUESTED FOR EXCHANGE IS ACCURATE AT THE TIME OF REQUEST!
REFUNDS
After receiving your return and inspecting the condition of your belt, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Have more questions?
Email us at info@lejonleathergoods.com
Or you can call our customer service support team at 909-758-0079
EXCEPTIONS
The following items cannot be returned or exchanged:
- Accessories
- Gift Cards
- Final Sale Items
- Discontinued Items
- Used or Damaged Product caused by customer
For defective or damaged products caused by manufacture, please contact us at info@lejonleathergoods.com.
CONFIRMATION OF RECEIPT AND PROCESSING TIMES
We will notify you by email of your refund/exchange status after receiving and inspecting the item(s). Please expect at least fourteen (14) days from the receipt of your item to process your return or exchange. If we approve your refund/exchange, we will quickly initiate any refund or the shipment of your exchanged item(s).
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@lejonleathergoods.com